INCLUSION SERVICE

The Inclusion Service’s mission is to eliminate barriers to healthcare access for vulnerable populations. We now offer registration for patients with no fixed abode who have links to Salford, including individuals who are rough sleeping, sofa surfing, or residing in emergency or temporary accommodation such as hostels, hotels, or B&Bs.

The team does not ask for ID and immigration status does not matter.

Our clinics continue to operate at key locations: Salford Loaves and Fishes, Willow Tree, and Eccles Gateway. Weekly multi-disciplinary team (MDT) meetings, involving partners from housing, drug and alcohol services, and mental health teams, ensure that patients receive comprehensive, holistic care.

Our in-reach work receives approximately 36 referrals per month.

SPCT’s Inclusion Service was honoured to receive the “Team of the Year” award at the Greater Manchester Health and Social Care Awards 2024, a testament to our commitment to providing inclusive and compassionate care to some of Salford’s most vulnerable residents. Additionally, the service was highlighted in a case study by MIMs Learning, showcasing how SPCT has implemented the Inclusion Service to inspire and educate others in the field.

The service linked in with embedded Housing Officers at SRFT, Ward and Emergency Avoidance

  • Providing expert advice and clinical advocacy around homeless and inclusion health issues (such as substance misuse and substitute prescribing) for inpatients, improving care and treatment outcomes.
  • Ensuring patients with complex needs were able to engage with health and other services through holistic inpatient support and care, thereby reducing rates of early self- discharge.
  • Helping homeless patients find somewhere safe and appropriate to stay on discharge, taking into account their needs around health, care and general support.
  • Supporting patients with financial issues, welfare entitlement and to access specialist legal help where possible.
  • Ensuring patients are registered with a GP for ongoing care. Referring and signposting to specialist community services to help with a variety of social, mental and physical health, and addictions issues.